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Join millions of other players in the world’s fastest word game!

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Find the words!

Search the board for words and swipe them to collect points! Make every second count and to make good use of the bonus tiles!

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Challenge other players

Play your friends or get matched with random opponents.

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Track your progress

Check your profile to see how your skill is developing. Here you can see stats for every language you’ve played in.

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Play tournaments!

Every week is a chance to prove that you are the greatest! Play well, play often!

New update!

The new update (Ruzzle 2.0) includes some new cool features and functions, such as level progression, ink, coins and amazing game modes, such as the Weekly Tournaments!

It has never been easier to keep track of your progression in Ruzzle. The new features will help you take your skills to the next level!

 

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New features in Ruzzle 2.0

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Level progression

The more and the better you play, the more experience you will get. You can follow your progression by looking at the progression bar in the upper left corner. The star indicates on what level you are on, and the green bar shows how far you’ve progressed on that specific level, and how far you have left to reach the next level.

Each level has a reward. It could be a new game mode, feature or currency (such as coins).

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Weekly Tournaments

Weekly Tournaments is a new game mode that can be unlocked once you’ve reached level 6. It’s a fast and easy way to compete, where you don’t have to wait for an opponent to finish their round. You can play as many rounds as you like during the time the tournament is open (1 week). The more you play the better are your chances of getting a higher score and finish higher up the high score list.

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Ink

Ink is something you earn by simply playing the game. The more you play, the more ink you will get. The amount of ink that you earn can differ depending on how well you’re playing. Ink can be used for unlocking certain gadgets in the store as well.

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Gadgets

With the ink you collect while playing you can unlock the new tools we call “Gadgets”.

These upgrades will help visualize your gameplay, give greater insight into how well you and your opponent play, and help you spice up your Ruzzle experience!

Having trouble? Need a helping hand? See if the help section below can answer your questions!

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In-App Purchases & Billing

Concerned about In-App Purchases?

In-App Purchases & Billing

I did not receive the item I bought

If you for some reason didn’t receive the item you bought, please send us your iTunes receipt/Google Play receipt of the purchase and we will help you as soon as possible.

My purchase was cancelled

Cancelled purchases are likely to happen if your billing address and/or the name registered in your Google Wallet/Apple ID is not the same as the one issued on your credit card. Make sure that your billing information has been updated by logging into your Google Wallet/ Apple ID account.

My premium version is gone

Please have in mind that If the two devices are of different types say, an iPad and an android device, it is out of our hands. Purchases are handled by App Store for apple devices and by Google Play for android devices.

To make sure that the instructions below applies, be sure that you’ve updated Ruzzle to it’s latest version.

iOS device: If your problem is about not being able to access your premium account:

Activate your premium account by following these steps; Open Ruzzle -> Store -> Tap the “Restore” button below “Buy”. This will activate your previous premium features.

The Store button is available at Level 3.

Please make sure that you are logged in with the Apple ID you first purchased the premium version with. If you activated it and still get ads, please restart Ruzzle and it should work. If you still have problems with activating it, please log out and log back in to your apple ID account and do the activation process again.

Android device: If you purchased your premium version directly from Google Play, please make sure to download “Ruzzle”. Not “Ruzzle free”. Google play will recognize your earlier purchase and therefore not charge you again. If you purchased the premium version from the purchase page in the app, you should download the Free version again and it should recognize your premium version and ask you to use it instead. Please keep in mind that if you make the upgrade to premium within the app it will still say Ruzzle Free.

It is also very important that you are signed in with the same Google Play account (all details needs to be the same), that you first purchased the premium version with, otherwise Google won’t recognize your earlier purchase.

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General Gameplay

Find out more about how to play.

General Gameplay

How do I make words in when playing Ruzzle?

Use your finger to swipe across the letters to create a word. If you tap on the letters each letter the word will not stay connected and therefore not be counted as a word.

How can I improve my score?

You can improve your score by using the bonus tiles as much as you can. Try to swipe as many words you can with the bonus tiles included. The TW and DW tiles are the most powerful to use.

How does the Weekly Tournaments work?

“Weekly Tournaments” is a new game mode that can be unlocked once you’ve reached level 6. “Weekly Tournaments” is a fast and easy way to compete, where you don’t have to wait for an opponent to finish their round. You can play as many rounds as you like during the time the tournament is open (1 week). The more you play the better is your chance of getting a higher score and finish higher up the high score list.

How does the Level progression work?

The more and the better you play, the more experience you will earn. You can follow your progression by looking at the progression bar in the upper left corner. The star indicates on what level you are on, and the green bar show’s how far you’ve progressed on that specific level, and how far you have left to reach the next level.

Each level has a reward. It could be a new game mode, feature or currency (such as coins).

How does ink work?

Ink is something you earn by simply playing the game. The more you play, the more ink you will get. The amount of ink that you earn can differ depending on how well you’re doing.

Ink can be used for unlocking certain gadgets in the store.

What are coins?

Coins are a specific currency that you can use to unlock specific features/functions in the game. You can find these features/functions in the store. You can purchase coins (if you want), and you can also earn coins for free by unlocking levels and playing tournaments.

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New to Ruzzle?

Answers to common questions

New to Ruzzle?

I want to play with Facebook friends!

If you haven’t signed in to Ruzzle using the Facebook login, you can easily connect with your Facebook friends by following the steps below;

1. Open Ruzzle

2. Start a new game

3. Facebook Friends

Your ruzzle account will then be connected to your Facebook and all your Facebook friends will appear in this section.

What is ranking?

We calculate your ranking based on an ELO ranking algorithm. Simply put, when you beat other players your ranking will increase and when you lose against other players your ranking will decrease. How many ranking points you win or lose depends on your opponents ranking.

How can I improve my score?

Make sure that you use the bonus tiles as much as possible. The TW and DW tiles are the most powerful ones.

Can I view the tutorial again?

To see the tutorial again you need to go to the settings in Ruzzle. At the bottom of that page you will find two sections, one that says “Introduction” which will give you a tutorial of the basic game play, and “Levels, Coins and Ink” will give you a tutorial of what these features are and how they work.

How can I change my profile picture?

Go to settings and then to account settings were you can change your profile picture.

What is the difference between free and premium version of Ruzzle?

In the free version you can only have limited number of ongoing games. In premium you get access to unlimited number of ongoing games, a lot of statistics and possibility to see all words on the board after finished round.

How can I block users who are using profane language in the chat?

You can block a user by tapping on their profile picture and then were it says “block”. To report a user for using profane language, please send us a screenshot of the chat and we will shut down that user’s account ASAP.

I cannot register a Ruzzle account. What am I doing wrong?

Try a different user name. Someone else might have already registered that user. Add some numbers to it, to make it unique. For example “JonDoe1234” instead of “JohnDoe”.

How can I change the language In Ruzzle?

iOS devices; Open Ruzzle, tap on the language button in the upper right corner, then chose the language you desire.

Android: Open Ruzzle, go to Settings, Language and then chose what language you want to play with.

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Troubleshooting & Device Settings

Having technical difficulties?

Troubleshooting & Device Settings

My game crashes or won’t load!

Please uninstall and download the app again.

Disable Notifications

If you would like to stop receiving notifications during specific times of the day: Go to your device’s “Settings” and click on “Do Not Disturb” option.

To disable all the notifications permanently:

1. Go to your device’s “Settings”

2. Then choose “Notifications”

3. Scroll down to “Ruzzle” then disable “Allow notifications”, or you can set the “Alert Style” to “none” and the “Sounds” and “Show in Lock Screen” to “off”.

Will I loose my progress when switching device?

No, all progress will be saved and available even if you change to another device.

Is Ruzzle Free to play?

While Ruzzle is a game that is free to play, we do offer the option to purchase in-game currency (ink and coins) for real money. You can make these purchases through the game itself. And these purchases are completely handled by the iTunes store and Google Play Store, to ensure maximum safety of personal and financial information.

That being said it is very important for us to give our players the ability to choose how they would like to play the game – so every area of the game is equally accessible to players as they level up, regardless of whether they invest real money into the game or not.

My statistics are gone. How can I get it back?

You probably played a game in another language. Please change it back by clicking on “Start new game” and then on the language button in the upper right corner.

Android: click on “Settings” -> “Language” -> And then choose the language you use to play with.

I think my opponent is cheating, how can I report it?

Please provide us with a screenshot of the users statistics along with a screenshot of the word summery. We will examine the photos as soon as possible and take action if necessary.

I cannot login to my account, how can I reset my password?

If you didn’t connect your email address to your account, you will not be able to reset your password. Please send an email to us with your username and your email address and we will connect your email with your account.

How can I delete my account?

To delete your account, you will have to send us an email with your username confirming that you would like us to delete it, and we will do it for you. Please have in mind that these kinds of requests can take a bit longer to transact.

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